veryone experiences personal problems that affect work performance. You can help your staff by providing a resource like BJC Employee Assistance Program (EAP). EAP can counsel employees through tough times and, enhance performance and attitude.

Confidential assistance from EAP is available to supervisors. Learn techniques to encourage employees to use EAP and better understand the referral system.

Warning signs That an Employee May Need Assistance

Inconsistent work quality  Decrease in work quantity  Change in workplace  Impaired concentration  Signs of fatigue  Increase in mistakes, carelessness, judgment errors  Leaving early and taking longer breaks  Unexplained and unscheduled absences  Tardiness  Disruptive behaviors  Vague excuses  Excessive personal phone calls  Failure to follow instruction  Need for frequent instruction	Overreaction to criticism  Fights with co-workers  Avoidance or isolation of co-workers  Sluggish movements and responsiveness  Blaming others  Morale decline  Deterioration in personal appearance  Crying spells or loss of emotional control  Unprovoked hostility  Physical attacks  Pre-occupied  Apathetic  Rebellious  Difficulty with authority  Pervasive fears or anxieties  "Superman" complex  Antisocial behavior  Manipulation of co-workers  Wide or sudden shift of mood -- no obvious reason  Decline in personal hygiene
Physical complaints with vague symptoms  Risk-taking behaviors inside and outside of the workplace  Increased and unusual accidents inside and outside of the workplace  Misuse of company equipment  Poor judgment resulting in jeopardizing personal health  Disregard for the safety of co-workers  Attempts to overcompensate for failures  Sudden weight loss or weight gain  Noticeable change in appetite  Signs of alcohol or drug abuse  Abuse of prescription and enhancing medications  Frequent crisis and chaos in personal life  Increase in emergency room visits  Hyperactivity  Problems with alcohol, tobacco and other drugs (ATODs)  Low self-esteem  Sudden or frequent onset of: Flushed appearance  Bloodshot eyes  Shortness of breath  Dizziness  Vertigo  Headaches  Problems with balance  Gastrointestinal difficulties  Muscle or joint discomfort  Chronic pain  Hypo-insomnia or hyper-insomnia Frequent complaints from co-workers or family members  Noticeable onset of financial problems  Increased borrowing from co-workers  Legal involvements  Misdemeanor or felony convictions  Workers' compensation claims  Grievances  Garnishments  Peer associations with questionable values  Language barriers  Relationship or family problems  History of academic or learning problems Early gang activity  Neighborhood crime and violence  Difficulty resolving conflicts  Cultural and ethnic differences