Blog

Frontline Supervisor: Extracurricular Activities in the Workplace

Q. A group of my employees is swapping investment ideas and trading online. I don’t know if they trade with company computers, but I suspect they do. Conflicts have emerged, and I’m worried about the boundaries of this activity. Can BJC EAP help?

Frontline Supervisor: Diversity in the Workplace

Q. We have a very diverse workplace, and I sometimes correct employees when I see them demonstrating poor tolerance of coworkers’ differences. I am not an expert on tolerance and bias, so can you offer some language, tips, or “phrases” helpful in educating employees?

Frontline Supervisor: Morale and Motivation

Q. Some employees seem to have morale problems. My problem is that "poor morale" is a hard thing to document or describe. Is poor morale something upon which I can base a supervisor referral, or is it a symptom of something else? 
 

Frontline Supervisor: Becoming a Better Manager

Q. My employees say they like me because I'm an easy boss. I think they appreciate the fact that I'm not demanding, and am more like one of them. I think they respect me more for it. Do you think I'm right?

 

Frontline Supervisor: Developing Talented Employees

Q. What traits should I look for in employees likely to become good managers someday? Are managers “born” or can people learn to become managers?

Frontline Supervisor: Anger in the Workplace

Q. My boss wants me to deal with my “anger issues” and suggested anger management classes. I admit that under pressure I sometimes act like a hothead, but isn’t my boss being an “armchair diagnostician” by saying that I have anger issues?

Frontline Supervisor: Dealing With Employees' Personal Problems

Q. My employee discusses many personal problems at work. One day it’s health issues, the next day it’s problems with her sister-in-law. It’s bothersome to coworkers, and I fear it could influence some to leave the company. Should I refer her to BJC EAP? Is this a performance matter.

Frontline Supervisor: Skills for New Supervisors

Q.  I am a new manager and in my first job as a supervisor. What problems might I encounter early that I can prepare for now? If I feel overwhelmed, can BJC EAP help me?

Frontline Supervisor: Dealing with Referral Issues

Q. I was about to make a supervisor referral of my employee to BJC EAP, but before I could, he went to the program as a self-referral. This is great, but I don’t have a release signed, as I would if this was a formal referral. Should I ask him to sign one now?

Frontline Supervisor: Substance Abuse in the Workplace

Q. I have an employee who looks like a meth user, not unlike those before-and-after photos you can see online. I have no proof that she uses meth, but are these physical signs I can use to encourage BJC EAP self-referral?

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