Q. What’s the most common mistake supervisors make when confronting troubled employees?
Q. What is Internet addiction and how can I spot whether Internet addiction is affecting productivity? How would you hold an employee accountable if you can’t “diagnose” the worker? It seems like a catch-22 to me.
Q. I have an employee who does not participate in any after-hours activities that the other employees attend. She’s a great performer, but I tend to think more highly of employees who join in the fun. Should I inquire about why she does not join in? Maybe there’s a personal problem.
Q. I referred my employee to BJC EAP for performance issues, but was asked, “What will they do or say to me?” I know BJC EAP helps employees, but I couldn’t be specific. I think the employee is worried about sharing too much.
Each month, “The Balance Sheet” provides questions and answers from experts on a topic that’s important to you as a manager. Please feel free to share this information with other colleagues who also manage people.