Q. I know that leadership has little to do with what I know or say, but instead with what I do. Can you give an example of one critical mistake that’s common in leadership failure and how BJC EAP can help leaders be successful?
Q. My employee was unable to stick with a treatment program for alcoholism. Unfortunately, the employee’s job was lost due to the relapse. Why do some employees recover while others do not? I can’t help but think the relapse was somehow partly my fault.
Q. Why is it important for supervisors to understand bullying, what it looks like and how it impacts the workplace?
Q. I want to make a good impression on my employees now that I am their new supervisor. What will employees focus on most as they “size me up” over the next several months?
Q. What’s the most common mistake supervisors make when confronting troubled employees?
Q. I always thought that family violence was almost exclusively a behind-closed-doors phenomenon and that the workplace was simply not in the picture. Is family violence something employers really need to be concerned with as a business matter?
Q. Periodically, we have employees incur back injuries on the job. Some get pain medications, which I know can be addicting. Although I haven’t noticed any employees affected by drug dependency, what are the symptoms?
Q. What is Internet addiction and how can I spot whether Internet addiction is affecting productivity? How would you hold an employee accountable if you can’t “diagnose” the worker? It seems like a catch-22 to me.
Q. I have an employee who does not participate in any after-hours activities that the other employees attend. She’s a great performer, but I tend to think more highly of employees who join in the fun. Should I inquire about why she does not join in? Maybe there’s a personal problem.
Q. I referred my employee to BJC EAP for performance issues, but was asked, “What will they do or say to me?” I know BJC EAP helps employees, but I couldn’t be specific. I think the employee is worried about sharing too much.